🛡️ Safe and Responsible Gaming

pgsolt Responsible Gaming —
Keep the fun within limits

Gaming is a form of entertainment — we want you to always enjoy it in a controlled and mindful way. pgsolt is with you at every step.

What is Responsible Gaming?

Responsible gaming means playing while being mindful of your time, money, and mental health. pgsolt believes gaming should always be enjoyable, never a source of stress or problems.

Online gaming has become a popular form of entertainment in Bangladesh. However, just like any other entertainment, moderation and awareness are very important here too. Our goal is for every player to enjoy gaming in a safe environment, within their own budget.

pgsolt offers multiple tools and features for responsible gaming — such as setting deposit limits, a self-exclusion option, a time-out feature, and 24/7 Bengali-language support. We want your gaming experience to always remain positive.

Remember: responsible gaming is not a sign of weakness — it is the mark of a smart player. Read our detailed guidelines below and contact our support team if needed.

Core Principles of Responsible Gaming

Following these six core principles will keep your gaming experience safe and enjoyable at all times.

Set a Budget

Decide in advance how much you will spend each day or week. Never use money meant for rent, food, or essential family expenses to play games. Set a deposit limit and stick to it.

Manage Your Time

Playing games for long stretches at a time is harmful to your health. Set a fixed time limit and take breaks in between. Spending time with family and friends is equally important.

Use Self-Exclusion

If you feel gaming is getting out of control, use our self-exclusion feature. You can temporarily close your account for a set period of time.

Play for Entertainment

Never think of gaming as a way to earn money. It is purely for entertainment. Avoid repeatedly trying to win back money you have lost — this is the first sign of a problem.

Take Care of Your Mental Health

Avoid playing games when you are angry, anxious, or under mental stress. When your mental state is not right, your ability to make decisions is reduced, which can lead to losses.

Do Not Hesitate to Ask for Help

If gaming becomes a problem, contact our 24/7 Bengali live chat support. Our team is always ready to provide you with the help you need.

Our Safety Tools

pgsolt provides these tools to ensure player safety — all accessible directly from account settings.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount. Once set, it cannot be increased before the specified time — but it can be reduced immediately. This is the best safeguard for your budget.

Time-Out Feature

Put your account on a break for a set period (such as 24 hours, 3 days, or 1 week). During this time, you will not be able to log in or make deposits. This is very effective for taking a mental break.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once activated, your account will be fully suspended and no promotional messages will be sent. You can activate this at any time with the help of support.

Gaming History Review

Your complete gaming history is stored in your account — how much time you played, how much you deposited, and your wins and losses. By analyzing this information, you can understand your own gaming habits.

Session Reminder

Set a reminder on your account for when you have been playing continuously for a long time. A notification will appear after the set time — this will help you stay aware.

Direct Support

If you are unable to use the tools yourself or run into any problem, contact our 24/7 Bengali live chat. Our team is ready to assist you with everything.

Warning Signs of Problem Gaming

If you notice any one of the following signs in yourself, seek help right away.

Spending beyond your budget

If you find yourself tending to deposit more money than your set budget, this is a warning sign.

Trying to win back lost money

Feeling the urge to play again with even more money right after a loss — this is the most common sign of problem gaming.

Hiding from family and friends

A tendency to keep your gaming habits secret from family or close ones.

Borrowing money to play

Taking loans from others or borrowing money via bKash or Nagad for gaming is a serious warning sign.

Neglecting daily responsibilities

If gaming is causing you to fail in your work, studies, or family duties, it is important to take immediate action.

Mental restlessness

Feeling restless, angry, or anxious when not playing is a clear sign of dependency.

21+

For Ages 21 and Above Only

pgsolt strictly prohibits gaming by minors. Age verification is mandatory when opening an account. If you know of any minor using this platform, please contact us.

pgsolt's Commitment

We are not just a gaming platform — we are committed to protecting our players.

  • Deposit limit, time-out, and self-exclusion tools are available free of charge on every account.
  • Opening an account for minors is strictly prohibited and age verification is always active.
  • Your personal and financial information is kept secure through SSL encryption technology.
  • 24/7 Bengali live chat support — get assistance any time you face a gaming problem.
  • Fair play policy is followed — no results are manipulated.
  • Promotional offers never target minors or vulnerable players.
  • No advertisements or bonus offers will be sent during an active self-exclusion period.
  • Minimum deposit ৳100 — safe and enjoyable gaming is possible even on a small budget.

Need Help? We Are Here

Do not face gaming problems alone — our expert team is always by your side.

pgsolt Support Team

If you feel gaming is becoming a problem — for yourself or someone in your family — contact us. Our Bengali-speaking team will listen to your concerns with care and provide support.

24/7 Bengali live chat — for immediate assistance
Assistance available for self-exclusion or limit settings
Full confidentiality and security guaranteed

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

Log in to your pgsolt account and go to the Settings or Account Profile section. There, click on the "Responsible Gaming" option to find deposit limits, time-out, and self-exclusion tools. If you have any trouble, let us know directly via live chat.

Yes, your account balance will remain completely safe even while self-exclusion is active. Once the exclusion period ends, you can reactivate your account with the help of support and submit a withdrawal request. The minimum withdrawal is ৳800.

This depends entirely on your personal financial situation. The general rule is to set aside a fixed portion of your monthly entertainment budget and never go beyond that limit. You can start with as little as ৳100 as our minimum deposit, which lets you enjoy gaming on a small budget.

If you think someone in your family has a gaming problem, contact us directly. Let us know the details via email at [email protected] or through live chat. We can also initiate the self-exclusion process at the request of a third party.

A time-out is a short-term break — usually from 24 hours to a few weeks. Self-exclusion is longer-term and stricter — while it is active, there is no access to the account and promotional messages are also stopped. Self-exclusion is more effective for ongoing problems.

No. pgsolt is strictly prohibited for anyone under 21 years of age. Age is verified at the time of account registration and identity verification may be requested at any time. If an underage account is detected, it will be closed immediately.

Enjoy Gaming Safely

Enter the exciting world of pgsolt games by following responsible gaming guidelines. Cricket betting, slots, fishing games, or live casino — all on one safe platform.